We offer a 5-day return policy, which means you may request a return within 5 days of receiving your goods.
Your item must be unworn or unused, with tags, and in its original packing to be eligible for a return. A receipt or proof of purchase is also required.
To begin a return, please email us at [email protected].
If we accept your return, we will email you a return mailing label as well as information on how and where to deliver your shipment.
Problems and damages
Please examine your order upon receipt and notify us immediately if the item is faulty, damaged, or if you received the incorrect item so that we may investigate and resolve the issue.
Items that are not returnable
Certain things, such as perishable goods (such as food, flowers, or plants), bespoke products (such as customized orders or personalized items), and personal care goods, cannot be returned (such as beauty products).
We also do not take dangerous goods, flammable liquids, or gases as returns. If you have any questions or issues concerning your specific item, please contact us.
We are unable to accept returns on sale products or gift cards.
Returning the item you have and making a separate purchase for the new item is the quickest approach to ensure you receive what you want.
When we receive and review your return, we will inform you and let you know whether or not the refund was accepted.
If you are authorized, your original payment method will be instantly reimbursed. Please keep in mind that your bank or credit card company may take some time to process and post the refund.